The Cloisters - Event Staff

The Cloisters, a special event facility owned by the City of Baltimore and managed by the Baltimore Office of Promotion & The Arts, is accepting applications on an ongoing basis for people interested in becoming Event Staff. Events include: Wedding ceremonies and receptions; corporate receptions; fundraisers; holiday parties; business meetings; and art classes. As stewards of this public attraction, staff will deliver outstanding customer service to maximize visitors experience while maintaining a safeguarded facility for use and enjoyment by others.

Position Description/Responsibilities
Event Staff serve as the principal liaison and provide general oversight and assistance to both the client and their vendors, from set up through break down. Duties can include opening and closing/securing the house; ensuring that all parties (client, vendor, decorator, etc.) uphold site regulations; and directing client's guest parking. During the event, Event Staff have a visible presence. They maintain the physical plant and keep the restrooms stocked and cleaned. Other duties may be assigned by the Manager as warranted.

Qualifications & Skills Required
Event Staff must be mature, responsible, customer-service oriented individuals, with a demonstrated problem-solving ability. Familiarization with restaurant, hotel or hospitality industries a plus. Staff must be able to walk up and down stairs (there are four flights); carry and/or move folding chairs, tables, cushions, etc.; and direct outdoor parking during inclement or seasonal temperatures. Staff must be willing to work a minimum of two (2) to four (4) events a month.

Compensation & Benefits
Event Staff are part-time employees and paid on an hourly basis. The number of events worked varies depending on the events scheduled and the time of year. Parking is provided. Starting wage is $10.50 an hour. Staff is paid for a minimum of four hours per event. After six events, and pending a successful performance evaluation, pay increases to $11.50 an hour. After another six events, and pending a successful performance evaluation, compensation increases to $12.50 an hour, the current maximum hourly wage for this position.

Schedule
On average, the staff person works seven hours an event. The majority of events are held Friday through Sunday, day and evenings. There are occasional weekday events. Most events end by midnight. There are occasional opportunities for weekday work.

How to Apply
Individuals interested in applying for this position should forward a cover letter and resume that includes availability to annie.applegarth@promotionandarts.com or fax it to Annie Applegarth at 410-823-7182. No phone calls please!